The leading AI software for property management
The phone rings.
Your office stays calm.
Geniefy is the AI operations layer for property management: it answers calls, WhatsApp and email, understands the request and completes it in your systems. End to end.
Trusted by property managers like
One layer above your systems.
Geniefy replaces none of your tools. Requests come in, Geniefy reads the context from your systems, decides, takes the next step, responds to your tenants and owners, and informs the right people, all inside your existing systems.
Geniefy integrates with most leading PropTech CRM and ERP systems, including etg24, d.velop and more.
Sophie takes calls and WhatsApp, spots emergencies and kicks off the next steps right inside casavi. Our customers are delighted.
VDIV · 1st placeImmobilienverwaltung des Jahres 2026
Sebastian Stapleton-HainManaging Director, Hausverwaltung Sägmühle GmbH, Brannenburgswitched to Geniefy from his CRM vendor's voice AI. Sophie is the name of their AI assistant from Geniefy.What Sägmühle does differently A Monday with Geniefy, on WhatsApp and on the phone.
Why Geniefy pays off.
1 = 3
One Geniefy minute replaces about three minutes of human work
3×
Clients tripled their units without meaningful extra cost
25 hrs
saved per employee per month, in individual teams
91 %
of owners, boards and tenants support AI in property management
Sources: Geniefy's own operations data · survey by LPE Immobilien, May 2026
One call after closing time won us a mandate of 600 units.
Lucas Peter EllmerManaging Director, LPE Immobilienverwaltung, MunichTenants reported unprompted that the new AI sounded more natural: they never knew anything had changed.Moving in.
From your daily grind to Geniefy in five steps. Your effort: one conversation, one signature, one key.
Step 1 · 30 minutes
Getting to know you
We listen: your buildings, your processes, your systems. Geniefy adapts to your workflows, not the other way around.
Free
Step 2 · Your entire effort
The key handover
Sign the DPA, hand over an API key, done. From here we work: your numbers stay, your inboxes stay, nothing changes for your customers.
Free
Step 3 · A few days later
The handover call
A second call: we walk you through the finished setup on your real processes. Then the trial week begins.
Free
Step 4 · Two weeks
Trial living
One week free in real operation. We tune to your feedback; if needed, a second free week follows.
Still free
Step 5 · Welcome
Moving in
If it fits: we finalize the contract, cancellable monthly. From then on we build the future of property management together.
Book an intro callSafe, transparent, in Germany.
At Geniefy, trust is part of the architecture, not something added later. Three layers, built in from the start.
Founded in Munich · supported by the German federal EXIST programme
The systems before were kindergarten. Geniefy is university: it simply handles the follow-up steps itself.
Marius OverkottManaging Director, Röder Hausverwaltungen GmbHswitched to Geniefy from his CRM vendor's voice AIPricing
A plan for every size.
Every plan includes everything Geniefy can do. The only difference is your size: the bigger you grow, the cheaper the minute.
€0 setup · cancel monthly · extra minutes billed monthly, due at month-end
Enterprise
For chains and multiple sites. Custom per-minute rate, your own connectors to internal systems, SSO, audit-proof logs, dedicated support.
On request
Contact us
own package, book separately
150 conversations included
each extra conversation €0.40
A conversation is one whole chat, until the request is resolved.
Included in every plan
- Your existing number for calls and WhatsApp
- Data-processing agreement, GDPR-compliant
- Personal onboarding and knowledge transfer to your team
- Adjust the agent's settings freely
- Control your automations
- Extend the agent's knowledge anytime
- Deep integration into your CRM and ERP
- No integration costs
- Team support for new automation ideas
What would Geniefy cost you?
A rough orientation in ten seconds. We calculate the exact price together in the call.
10 calls/day ≈ 210 min/month
Let's meet.
Book a short intro call. Then test Geniefy free for one to two weeks on your real processes.
- €0 until you move in
- 1–2 weeks free trial
- Your AI teammate, custom-built
Prefer to talk directly? +49 89 6208 4422nick@geniefy.deNick Sharma, Co-Founder
What you still want to know.
Can I keep my existing phone number?
Yes. Geniefy connects to your existing phone and WhatsApp number, nothing changes for your customers. On request we can also provide a new number and advise what fits best.
Does Geniefy support phone, WhatsApp and email?
Geniefy doesn't just answer calls, WhatsApp and email today, it lets the channels work together: after a call, for example, Geniefy can automatically follow up by WhatsApp or email and continue the conversation where it left off on the phone. Every request is answered automatically, filed as a ticket in your system, or forwarded to the right person. No request gets lost.
What about data protection?
Geniefy is GDPR-compliant, including a data processing agreement. Your data is stored and processed in Germany. At the start of each call, Geniefy identifies itself as an AI and asks for consent to record, fully in line with the EU AI Act.
Does Geniefy work with our software?
Geniefy connects its voice AI, WhatsApp and email directly to your property management systems: CRM and communication platforms like casavi, Facilioo, etg24, idwell, immila, Donexus and HubSpot, ERP, management and document software like Impower, DOMUS, immoware24, Haufe PowerHaus, Aareon Wodis, Cajac and d.velop, and Incon for insurance and claims management. Depending on the system you're up and running within a day, and we build new connections together with you in four to five days. It also works entirely without a CRM, then Geniefy keeps contacts and cases itself.
Can Geniefy build custom workflows for my AI teammate?
Yes. Geniefy brings many flows out of the box. And because no two firms work alike, our team builds additional automations specifically for your processes, exactly as you want them. In the intro call we show you what's already possible today.
What happens in an emergency?
Emergencies are rare, but Geniefy is prepared and reliably recognizes what is a real emergency and what isn't. For a genuine emergency like an acute water leak or a stuck elevator, the call is forwarded immediately to your on-call service, and the caller also receives its number by SMS or WhatsApp. Nothing is left waiting.
Will callers accept an AI?
Yes, and often more than that. Because many prospects found their previous property manager hard to reach, an assistant that always picks up leaves a strong first impression, and several clients have won new mandates through Geniefy this way. Many callers, especially older ones, find the conversation entirely natural, even though Geniefy introduces itself as an AI at the start, and strong dialect is no problem either. Owners, advisory boards, tenants and contractors feel taken seriously; boards and contractors are transferred directly to the right person on request.
